Privacy Policy

Last Updated: February 1, 2026

1. Information We Collect

We collect information you provide directly to us, including: (a) Account information such as your name, email address, and password when you create an account; (b) Photographs and images you upload to use our design features; (c) Design preferences and style selections you make within the app; (d) Payment information when you subscribe to premium features (processed securely through third-party payment processors); (e) Communications you send to us, including support requests and feedback. We also automatically collect certain information when you use the Service, including device information, operating system, app version, usage data, and general location information.

2. How We Use Your Information

We use the information we collect to: (a) Provide, maintain, and improve the Service; (b) Process your uploaded images through our AI models to generate design suggestions; (c) Process transactions and send related information, including purchase confirmations; (d) Send you technical notices, updates, security alerts, and administrative messages; (e) Respond to your comments, questions, and customer service requests; (f) Monitor and analyze trends, usage, and activities in connection with the Service; (g) Personalize and improve your experience; (h) Develop new features and services based on user behavior and preferences.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances: (a) With service providers who perform services on our behalf, including cloud hosting, AI processing, analytics, and payment processing; (b) In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process; (c) If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others; (d) In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; (e) With your consent or at your direction.

4. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols. Uploaded images are processed securely and are not shared with third parties for purposes unrelated to providing the Service. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Your Rights and Choices

You have the following rights regarding your personal information: (a) Access: You may request access to the personal information we hold about you; (b) Correction: You may request that we correct inaccurate or incomplete information; (c) Deletion: You may request that we delete your personal information, subject to certain exceptions; (d) Data Portability: You may request a copy of your data in a commonly used, machine-readable format; (e) Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. California residents and residents of certain other jurisdictions may have additional rights under applicable privacy laws.

6. Cookies and Tracking Technologies

We and our service providers use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Service. This includes information about your browsing behavior, device type, and preferences. We use this information to improve the Service, analyze usage patterns, and deliver personalized content. You can control the use of cookies through your device settings, although disabling cookies may limit your ability to use certain features of the Service.

7. Children's Privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13, we will take steps to delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us at privacy@aihomedesign.app.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Uploaded images used for AI processing are retained only for the duration necessary to provide the design results and are automatically deleted within 30 days unless you choose to save them to your account.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@aihomedesign.app. You may also write to us at: Lumio AI, Privacy Team, San Francisco, CA 94105, United States.